Age Well Senior Services’ Non-Emergency Medical Transportation program provides seniors with transportation to their non-emergency medical appointments including therapy, dentistry, hearing, dialysis, prescription pick-ups, testing and x-rays. Professionally trained drivers provide transportation on our modern fleet of accessible buses and vans.
Effective January 15, 2019:
Due to the budget constraints and capacity limits of our transportation program, it is now necessary that we implement a waiting list for all new applicants beginning January 15, 2019 and lasting until June 30, 2019. At this time, we will hold your enrollment form until we resume processing new clients on, or around July 1, 2019.
Program hours are Monday through Friday, 7:00am – 6:00pm (excluding observed holidays).
- Observed holidays: New Year’s Day, MLK Jr. Day, President’s Day, Memorial Day, Independence Day, Labor Day, Veteran’s Day, Thanksgiving (Th, F), Christmas Day
Participants must be at least 60 years of age and reside within the South Orange County designated service area (listed below). In addition to medical facilities within our service area, this program also serves: Kaiser Lakeview and Kraemer Medical Offices Anaheim, UCI Orange, St. Joseph’s Orange, and the VA Long Beach Veterans Hospital. Other destination addresses that fall outside of the designated service area are limited to maximum trip length of 15 miles from the client residence to the medical facility.
*Clients are limited to a maximum of 16 one-way trips per month (or 8 round trips).
- Aliso Viejo
- Capistrano Beach
- Dana Point
- Foothill Ranch
- Irvine
- Ladera Ranch
- Laguna Beach
- Laguna Niguel
- Laguna Hills
- Laguna Woods
- Lake Forest
- Mission Viejo
- Newport Beach
- Rancho Mission Viejo
- Rancho Santa Margarita
- San Clemente
- San Juan Capistrano
Participants pay $2.00 per one-way trip (care attendants and spouse/companion ride free of charge; up to 3 people including client).
Eligible participants must fill out the application below and register through the mail prior to utilizing the services. Rides must be scheduled at least 24 hours (1 business day) in advance and will be given on a first come, first serve basis.
“I have appreciation for the transportation that I receive in order to take myself to the doctor’s. It is so important to make sure that I am able to get to my doctor’s appointments and thanks to you all of the stress of figuring out my transportation has been solved. So thank you from the bottom my of heart.”
– Gregory, Transportation participant
Age Well Senior Services’ Non-Emergency Medical Transportation is a Title VI Program.
For forms and more information, please visit the FTA website.
