Age Well Senior Services’ Non-Emergency Medical Transportation program provides seniors with transportation to their non-emergency medical appointments including therapy, dentistry, hearing, dialysis, prescription pick-ups, testing and x-rays. Professionally trained drivers provide transportation on our modern fleet of accessible buses and vans.
Program hours are Monday through Friday, 7:00am – 6:00pm (excluding observed holidays). Rides must be scheduled at least 48 hours (2 business days) in advance and will be subject to available funding.
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- Observed holidays: New Year’s Day, MLK Jr. Day, President’s Day, Memorial Day, Independence Day, Labor Day, Veteran’s Day, Thanksgiving (Th, F), Christmas Day
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Participants must be at least 60 years of age and reside within the South Orange County designated service area (listed below). In addition to medical facilities within our service area, this program also serves: Kaiser Lakeview and Kraemer Medical Offices Anaheim, UCI Orange, St. Joseph’s Orange, and the VA Long Beach Veterans Hospital. Other destination addresses that fall outside of the designated service area are limited to maximum trip length of 15 miles from the client residence to the medical facility.
*Clients are limited to a maximum of 16 one-way trips per month (or 8 round trips).
- Aliso Viejo
- Capistrano Beach
- Dana Point
- Foothill Ranch
- Irvine
- Ladera Ranch
- Laguna Beach
- Laguna Niguel
- Laguna Hills
- Laguna Woods
- Lake Forest
- Mission Viejo
- Newport Beach
- Rancho Mission Viejo
- Rancho Santa Margarita
- San Clemente
- San Juan Capistrano
Participants pay $2.00 per one-way trip (care attendants and spouse/companion ride free of charge; up to 3 people including client).
Eligible participants must complete an enrollment form prior to using the service. Original forms must be sent to our office. Forms can be accessed via mail, email, or by visiting www.myagewell.org/transportation. Rides must be scheduled at least 48 hours (2 business days) in advance and will be subject to available funding.
“I have appreciation for the transportation that I receive in order to take myself to the doctor’s. It is so important to make sure that I am able to get to my doctor’s appointments and thanks to you all of the stress of figuring out my transportation has been solved. So thank you from the bottom my of heart.”
– Gregory, Transportation participant
Age Well Senior Services’ Non-Emergency Medical Transportation is a Title VI Program.
For forms and more information, please visit the FTA website.
