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Complaint and Grievance Procedure

Updated 04/09/2024

Complaint and Grievance Procedure Title III Programs under the Older Americans Act

The complaint and grievance procedure for Orange County’s Title III Programs under the Older Americans Act is designed to provide an opportunity for participants to express their concerns or dissatisfaction with the services and allow for an appropriate resolution of any such complaint or grievance. For grievances filed by non-English speaking participants, a bilingual staff member or volunteer will be available to facilitate the grievance process.
Thanks for your interest in reviewing our Complaint and Grievance Procedure, please click here, or the button below, to view Age Well’s Complaint and Grievance Procedures form.

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